Overview Carbon Water Waste Ecosystems Appendix 12 How we report About this How to read this report The report structure follows our four areas of commitment, across carbon, water, waste, and ecosystems, report with each as a chapter. Within each chapter, you will find sub-sections outlining the work we’ve done this year and where we are headed in the coming years across our pillars: We believe in transparency and accountability. This report is one way we will deliver on Enabling Key learnings these principles, which is why Our Getting to Driving systems and what’s we have shared our progress approach goal innovation change next and challenges, as well as our environmental data, which was reviewed by a third party. An explanation of Aligned to our Aligned to our customer Aligned to our policy and A candid look at what We intend to have additional why this is a focus area, operational and employee and product pillars. An investment pillars, as well we’ve learned in our first what our commitments pillars. An in-depth look in-depth look at the latest as partnerships and year and what is coming key portions of the report are, and a selection at our operational innovations from research and development. next in each program. reviewed by a third party by of accomplishments. roadmap and approach Microsoft to help our our next annual report. This is to reduce, replace, or customers and partners remove our footprint, as reduce their footprints part of a multi-year effort to well as employee and in carbon, water, waste, provide leading transparency, community engagement. and ecosystems. visibility and reliability in our non-financial reporting.