Overview Carbon Water Waste Ecosystems Appendix 56 What΄s next? In 2021, we will continue to make progress Our focus 1 towards our zero waste by 2030 agenda and share results and learnings from our journey. One key area that we are focused on now is the for 2021 transformation of our waste accounting using a mix of technology and “boots on the ground“ tactics, like waste auditing. We look forward to sharing more details of our transformation, as customer zero, later this year. We will deepen our involvement in building 2an ecosystem of partners and suppliers to reduce single-use plastics in consumer and transportation packaging. Our critical work with Ellen MacArthur Foundation network members will focus on shrink wrap/film in transportation packaging. We will also continue to scale our work with our cloud supply chain to quantify and identify alternatives to plastic waste shipped into Microsoft’s datacenters. Our datacenters will roll out a global initiative 3to train employees on company-wide and site-specific procedures to operationalize zero waste. We will continue to identify opportunities within our consumer devices to transition to circular models and utilize recycled and renewable materials. We are mapping opportunities to an effort and impact graph to chart the next phases of our journey. We will continue to partner with our suppliers 4to run a series of feasibility tests to determine if recovered ocean plastics can be processed and used in Microsoft products. We are transforming waste accounting using technology.