Create a plan to empower people for extreme flexibility 1 The decisions leaders make today will impact your organization for years to come – from how you shape culture, to how you attract and retain talent, to how you respond to changes in the environment and future innovation. It’s a moment that requires a clear vision. Every organization will need a plan that puts people at the center and encompasses policy, physical space, and technology: • Ask questions to understand how your employees are doing and what they need. • Codify the answers to these questions to formulate a plan to empower people for extreme flexibility. • Provide guidance to employees as you experiment and learn. Many organizations have already stepped forward with strong stances on flexible work. And at Microsoft, we’re starting our journey, too. It starts with asking critical questions: • How are people doing and what do they need? • Who will be able to work remotely? • Who will need to come into the office, and for what amount of time? • When people do focused work, where will they do it? • What about collaborative work?