High productivity is masking an exhausted workforce 3 Collaboration trends in Microsoft 365 between February 2020 and February 2021: • Time spent in Microsoft Teams meetings has more than doubled (2.5X) globally. • The average meeting is 10 minutes longer , increasing from 35 to 45 minutes. • The average Teams user is sending 45 percent more chats per week and 42 percent more chats per person after hours, with chats per week still on the rise. • The number of emails delivered to commercial and education customers in February, when compared to the same month last year, is up by 40.6 billion. • There has been a 66 percent increase in the number of people working on documents. Self - assessed productivity has remained the same or higher for many employees this past year, but at a human cost. • One in five global survey respondents say their employer doesn’t care about their work - life balance. • Fifty - four percent feel overworked. • Thirty - nine percent feel exhausted. And trillions of productivity signals from Microsoft 365 quantify the precise digital exhaustion workers are feeling. • Weekly time spent in meetings has more than doubled year - over - year and continues to climb. • After - hours Teams chats are up 42 percent year - over - year. • 50 percent of people respond to Teams chats within five minutes or less, a response time that has not changed year - over - year, despite the chat overload. 50% of people respond to Teams chats within five minutes or less, a response time that has not changed year - over - year, despite the chat overload.