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Overview Carbon Water Waste Ecosystems Appendix 51 Driving innovation Today, there is no consistent, high-quality data about Serving as customer zero Digital tools the amount of waste, the type and quality, where it is In 2020, we worked with our e-waste vendors to convert generated, and where it goes. 60K monthly e-waste data Microsoft Excel reports into Waste data needs a standardized methodology, better In FY20, we diverted real-time, chain-of-custody API reporting with Power BI for circularity transparency, and higher quality. Without more accurate more than 60,000 dashboards. We’re transitioning e-waste data across our data, it’s nearly impossible to understand the impact of metric tons of the company to this format, from the technology provided operational decisions, what goals to set and how to solid waste otherwise to employees to the IT assets in datacenters. In our We believe that Microsoft’s most assess progress, or to set an industry standard for waste headed to landfills and Circular Centers, we will scale up the use of AI to process important contribution to waste footprint methodology. incineration from our servers and hardware that are being decommissioned We are investing to digitize waste data across the campuses and on-site. Our packaging team is using Dynamics 365 to reduction will come not from our company in FY21 to identify opportunities to improve datacenters. manage its data, which acts as a data aggregator, with own work alone, but by helping our waste data collection, both for ourselves and for our the ability to pull and push data to and from other tools. customers. We plan to use technology to track and When linked with Power BI, the system has delivered a customers, partners, and suppliers report on waste, using Power BI platforms to visualize step change in our ability to manage data and reporting. around the world reduce their waste e-waste chain-of-custody, and improving Microsoft Blockchain for circularity footprints through our learnings and Power Apps to capture real-time waste data. Blockchain can provide a secure and stable account of with the power of data, AI, and Already, in 2020, we΄ve put our technology to work data across enterprises. It also works well as a solution for ourselves and our customers. to track materials over a full supply chain, which is digital technology. necessary to reduce waste and bolster a circular economy. One organization using blockchain to support their work is the Madaster Foundation. Using Microsoft technologies, the Madaster Platform functions as a public online library of materials in the built environment. It links the identity of materials and products to a location and registers the information in a material or building passport. Through the passport, materials keep their identities, changing every building into a depot of materials with a certain value. We are transitioning e-waste data to Power BI dashboards.

Microsoft Environmental Sustainability Report 2020 - Page 51 Microsoft Environmental Sustainability Report 2020 Page 50 Page 52

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