A tough year made work more human 6 Coworkers leaned on each other in new ways to get through the last year. One in six has cried with a colleague, especially those who work in healthcare, travel and tourism, and education. The Work Trend Index survey was conducted by an independent research firm, Edelman Data x Intelligence, among 31,092 full - time e mployed or self - employed workers across 31 markets – between January 12, 2021 to January 25, 2021.